Refund policy
30 Days Refund/Replacement Policy
The following reasons are covered by our 30 Days FULL Refund / FREE Replacement Policy. If your request is approved, you will not need to return the item.
- Item received is defective, damaged, or does not work properly.
- Item received is different from the description or customization details.
- Incorrect or mismatched size (if the error is on our side).
- Lost or missing items.
No Refund & Replacement
The following cases are NOT covered by our 30 Days Refund & Replacement Policy:
- Requests made after 30 days from delivery.
- Wrong size, product, address, or customization details provided by the customer.
- Product damaged due to misuse, mishandling, or improper care.
- Items that have been worn, washed, or altered after delivery.
- Change of mind or personal preferences.
Refund and Replacement Procedure
Step 1
Contact our support team via email. support@meadowind.com
Step 2
Provide your order details along with photos of the item received and the shipping label.
Step 3
Once approved, we will process your refund or send a replacement.
Refund Time
If your refund is approved, it will be issued to your original payment method.
- Credit Card: Up to 7–10 business days
- PayPal: 3–5 business days